dinosaurs and social media guys

There was a time long ago when dinosaurs ruled the earth and organizations considered it acceptable to have one person who “got” social media on staff.

This person would be on call to show people how use Twitter, set up a Facebook brand page, and ultimately, be responsible for single-handedly carrying out a “social media strategy” with elbow grease as the exclusive item in his budget.

Meanwhile, his peers managing email, direct marketing, or even the company vending machine got more resources and of course, more appreciation from their colleagues.

“Social media is easy. My niece started her own blog.”

Social media is something the intern can do. So don’t spend a lot of time on it.”

“We know we’ve got to ‘play in the social space,’ so let’s get a social media guy!”

Unlike his jurassic counterparts, the lone social media guy is a concept that is far from extinct. And the organizations who prolong his existence might be doing so at the risk of prolonging their own.

OK, so this is a bit of an extreme analogy, but here’s why you should consider making social media more of a team effort and less of a solo act: [click to continue…]

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Big versus little dog

You’ve seen this before: a prominent clothing store knocks off an independent designer’s creation, and the community around that designer cries foul.

That’s precisely what happened with jewelry designer Wendy Brandes, who found her popular “Swear Rings” the target of a cheap knock-off.

This one hit a little closer to home since I’ve become acquainted with the designer; so it was really quite an experience to see the power of social media take control of the situation. [click to continue…]

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microphone

While humanity has come a long way from the grunts and hand motions that turned into fire and food, how much of our potential for personal and professional interaction have we really tapped into?

I asked my Twitter followers and Facebook friends whether they thought people today were better or worse communicators compared to past generations. The replies were mixed, but there was an underlying feeling from everyone that despite the advanced digital and telephonic tools at our disposal, our communication skills were headed in the wrong direction. [click to continue…]

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9 Minimalist Advertisements That Get Right to the Point

9 Minimalist Advertisements That Get Right to the Point

A picture is worth a thousand words. I’m in marketing, and I can’t believe I just typed those ridiculously cliché words. But it’s a golden rule, especially when it comes to advertising campaigns. Here’s another one: Less is more. Minimalist advertising—told through simple but brilliant imagery—more effectively tells a story than any crummy cliché, catchy [...]

Have You Heard About This New “Mobile” Thing?

rotary phone

If you haven’t heard about this new “mobile” thing, here’s the general idea… The thing about mobile is, mobile has been mobile for mobile mobile, with mobile and mobile leaving mobile with almost no mobile mobile!  Ironically, mobile is mobile, mobile, mobile, and completely mobile, both because of mobile’s mobile mobile, and because of mobile’s [...]

Why Great Writing Serves the Reader, Not the Ego

Thumbnail image for Why Great Writing Serves the Reader, Not the Ego

In college, I spent three years of my life sitting in a long, octagon-shaped room reading college students’ papers aloud. This was my school’s Writing Center, and I worked there regularly—helping classmates with the often-arduous process of getting words from the head to the pen. As an English major at my little liberal arts college, [...]

Should Tweets be Eligible for Pulitzers?

Caprese salad

I’m a sucker for a good meal. Living in Washington, D.C., such an affliction can be a recipe for financial ruin. Nary a day goes by without another restaurant from yet another up-and-coming, as-seen-on-TV celebrity chef. My girlfriend, bless her heart, keeps a running tab of all the places she can’t wait for me to [...]

Is Your Content Too Smart for the Web?

the thinker thinks your content should be thoughtful

There’s no such thing as a stupid questions, only stupid answers. And any answer to this question other than a resounding “no” is probably going to be one of them. Faced with pressure to generate pageviews, content managers have gotten into the habit of being a mile wide and an inch deep in their coverage. [...]

Congratulations, You’re on Facebook. So What?

yay, you're on facebook. so what

There was a time not long ago when the term “social media strategy” amounted to setting up a Facebook account and enthusiastically asking customers to “Like” your product. In the immortal words of former NFLer and ESPN football analyst Keyshawn Johnson, “C’mon, MAN!” I know a three-year-old Malti-Poo named Lucky with his own Facebook page [...]

What Happens When Journalists Become Marketers?

journalism, marketing, and truth in a neon sign

As journalists, writers and editors, we’re told every day to “think outside the box” and nurture our creative drive. We think of brilliant covers, witty headlines and turn useless jargon into poetic prose. But what happens when an innovative thought backfires?

5 Questions About Image SEO Answered

blurry image SEO example

A picture may be worth a thousand words, but that doesn’t necessarily help your search engine rankings. Here are 5 questions and answers to help you get the most out of each image on your website.

Access: New Tools

access: new tools

There is rarity, certainly. And encryption and access control. But nothing so esoteric that it cannot be accessed. All the grimoires are in print, and corporate email is a hack away. We need not mourn the burning of the library of Alexandria because we have far surpassed it and, while ephemeral in some ways, the [...]

How I Built a Digital Ghost Town

digital ghost town

One of the most satisfying experiences is having a website take off in popularity. People are linking to you and sharing your stuff, responding to your emails, spending time and leaving comments, and in some cases opening their wallets. It’s a love train of feel-good moments, back-patting, fist bumps and fist pumps. I’ve been lucky [...]

5 Ways to Add Mobile Mojo to Your Marketing Mix

mobile mojo

Jumping in a swimming pool with your iPhone in your pocket is one way to lose your mobile mojo – which is just what Kelly Flowers, principle of GrowthVine, did on her recent vacation. She realized it right away, she said, and went on a mad dash to find rice. Alas, the rice method didn’t [...]

Google Wants to Know Who Wrote Your Post: Here’s Why (and How) You Should Tell Them

google author sign here

“There are three difficulties in authorship: to write anything worth publishing — to find honest men to publish it — and to get sensible men to read it.” – Charles Caleb Cotton A little old school, I know, but you get the idea. If you write content on the web, you want to make sure [...]

Why Gawker is Writing Better Headlines Than the Rest of the Web

press this button: why gawker writes the best headlines on the web

It’s almost impossible not to click on a link to a Gawker article. It doesn’t matter if you see one on Twitter, your RSS reader or scrawled in Sharpie on the interior of a bathroom stall, it’s a moth-to-fire, trancelike pull. You could say it’s because they have the best content on the web (but [...]

6 Lessons from the Aspen Institute Dialogue on The Future of Content 2020

aspen institute future of content

When Walter Isaacson, Marcus Brauchli or Ken Auletta speak, you listen. And when the three of them get together and talk about the future of content, you sit down and take notes. Which is exactly what I did the other day at the Aspen Institute Dialogue on The Future of Content 2020. Here are 6 [...]

The Maturation of Social Content: An Interview with Shashi Bellamkonda

maturation of social content

The biggest tech gathering of the year, South By Southwest, introduced, shared and tested new ideas earlier this month. That’s where companies try to make a big splash and gain staying power. But, not all the ideas can survive and most of them fade into obscurity. I reached out to Shashi Bellamkonda, senior director of [...]

7 Lessons in Magazine iPad App Design: A Master Class with Creative Director Robert Newman

ipad magazine

I fully intended to finish this post about creative guru Robert Newman’s digital design dharma last month. But an app conspired, my first (we just launched WebMD the Magazine iPad app in the App Store. Whew.). Before we started, I consulted the master. Reader’s Digest creative director Newman—former creative director of Real Simple and design [...]