Comments on: Social Media Guidelines Made Simple

By: Serving Up Social Media (When You’ve Already Got a Full Plate) — @TMGmedia

Serving Up Social Media (When You’ve Already Got a Full Plate) — @TMGmedia — Wed, 01 Feb 2012 13:45:55 +0000

[...] the complaint. Jonathan’s restaurants even have a set policy for how to handle the situation. (Video: Social Media Guidelines Made Simple)The trick is to be human, and not a corporate bot, and be understanding of customers’ complaints. [...]

By: The Rise Of The Profersonal In Social Media — @TMGmedia

The Rise Of The Profersonal In Social Media — @TMGmedia — Wed, 25 Jan 2012 15:58:02 +0000

[...] thread in all of these social media meltdowns is that the “person” took the wheel and the “professional” took the back seat.In other words, caught in the heat of the moment, (or in a fit of passion) these people acted very [...]

By: Social Media Disaster Recovery: It’s All About the Response - Engage

Social Media Disaster Recovery: It’s All About the Response - Engage — Fri, 18 Feb 2011 12:01:53 +0000

[...] people who have yet to establish organizational social media guidelines are faced with the same type of split-second decision I was faced with that day in the sandwich [...]

By: Social Media Integration IRL (In Real Life) - Engage

Social Media Integration IRL (In Real Life) - Engage — Fri, 04 Feb 2011 09:34:09 +0000

[...] address this, provide written social media guidelines that allow people to easily understand company policy. Not only does this force you to go through [...]

By: Bringing Content to Life: 5 Tips for Creating Online Video

Bringing Content to Life: 5 Tips for Creating Online Video — Thu, 11 Nov 2010 16:42:37 +0000

[...] 50 percent of web users saying that they watch humorous videos in a given month. Play to this by showing personality in your online video and having a bit of [...]

By: Getting Started in Social Media | Custom Media Blog | Engage

Getting Started in Social Media | Custom Media Blog | Engage — Wed, 11 Aug 2010 21:27:37 +0000

[...] also want to set some general guidelines for social media interaction that employees at your organization can follow. Consider them your brand rules of engagement. This [...]

By: What the Boy Scouts Taught Me About Social Media | Custom Media Blog | Engage

Thu, 05 Aug 2010 11:51:01 +0000

[...] Be loyal, obedient, and reverent: This doesn’t mean you have to be a mindless drone or a faceless logo constantly doling out the party line, i. It just means you need to be respectful of your organization’s internal guidelines and code of conduct (See our video on Social Media Guidelines Made Simple). [...]

By: Fred Zeppelin

Fred Zeppelin — Thu, 03 Jun 2010 04:01:39 +0000

Makes sense. Why would the rules of business change just because it’s a new medium? Right on.

By: Andrew Hanelly

Andrew Hanelly — Sun, 30 May 2010 14:55:27 +0000

@bill: Exactly.

@Skylar: We have some good times…especially when it’s a Friday and the camera is on!

By: Skylar

Skylar — Fri, 28 May 2010 20:46:52 +0000

Too funny! It looks like fun to work in your office